Built on an industry-leading eCommerce platform, Magento Commerce, the new Topline site incorporates detailed and complex integrations with the business’s ERP system (Intact) and further expands the online presence from the business’s legacy website(s) through a digital transformation programme.

Monsoon has created a number of highly specialised features over and above the available Magento suite functionality to allow all key stakeholders and users within Topline’s business to ensure maximum efficiency and performance improvement.

These include: 

• a dedicated “ Content & Notifications” alert engine, which is tailored to Toplines’ unique business model and membership workflows. 
• Industry-leading B2B “owners area” for self-service, B2B functionality)
• Intelligent user workflow and permission-based user management.
• “Always on” service for Topline members, creating a new 24/7 facility for the members.
• Specially designated self-service area for senior management users using 2FA Two Factor Authentication 
• Customised Monsoon Consulting dedicated hosting solution with high availability, security and GDPR compliance features  

In addition, a highly customised CMS solution, which extends upon the Magento PageBuilder Content Management Suite.

After 12 months of intensive project delivery, incorporating expert consulting, design & UX, development and testing, the new eCommerce solution was unveiled to Topline’s members with very encouraging reception and feedback. 

The early success of the new B2B site is manifested in a high update in customer orders to Topline and a new cultural shift to embrace all the benefits of B2B eCommerce from an operational and performance perspective.