Project Brief

Commerce

Heat Merchants Group is a wholly Irish owned company trading as Heat Merchants and Tubs & Tiles. The group has 32 Heat Merchants branches and 12 Tubs & Tiles showrooms. 

Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. The company also provides technical support services to customers including heating system design and specification, commissioning, ancillary certification, after-sale service, and installer training.

The sole objective of this project has been to allow Heat Merchants to present a full digital display of all projects in the company’s catalogue and with facilitating a new business model for real-time B2B ordering for their network of suppliers and business customers.

Our Solution

Along with a detailed creative & brand alignment exercise, our team has created a visually pleasing and functional digital experience to allow customers to access their personal account, browse products and conduct business in a seamless and efficient manner.

Over the last 12 months, Monsoon Consulting's multi-disciplined project team has been working closely with the whole team at Heat Merchants, taking the company on a new journey into the world of B2B eCommerce.

Desktop view of a product page

Project Features

Working with the Adobe Magento Commerce software platform, our team of expert consultants, UX Designers and web engineers have been building a complex and unique solution for Heat Merchants. Some of the key features developed for the solution are:

  • Live pricing
  • Live Stock Availability Checker
  • Click and Collect functionality
  • Custom reports of ‘My Transactions’
  • Shipping method selector on the Cart
  • Google integrated Branch locator
Mobile views of the menu and the product page
After a competitive pitch process, we chose Monsoon Consulting to be our digital and eCommerce partners for both the Heat Merchants B2B site and our B2C business, Tubs & Tiles. This was a completely new venture for the business and it has been a very involved project working with a number of key stakeholders across the group as we look to develop our digital offerings for all customers existing and new.
Anita Rushe, Project Support Specialist
Heat Merchants